Reference

What You Agree To When You Use 60winph

Using 60winph means you have read and accepted the terms set out on this page — they cover who can open an account, how your data is handled, and what applies to payments made through GCash, Maya, or InstaPay.

Account eligibility rulesGCash, Maya, InstaPay conditionsData and privacy rightsJurisdiction-dependent accessContact paths for policy questions
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60winph What You Agree To When You Use 60winph
POLICY CONTACT

How to Reach Us About Legal and Account Questions

If you have a question about these terms, a dispute over a transaction, or a request to access your account data, our support team handles all three. Reach us through live chat inside your account dashboard, by email through the contact form on this page, or directly via the help section in the mobile lobby.

Live Chat Open the chat icon from your account dashboard. Our team responds to policy and account queries there — no need to send an email for straightforward clarifications.
Email Support Use the contact form for formal requests: data access, account closure, name-change documentation, or disputes involving GCash, Maya, or InstaPay transactions.
In-App Help The help section inside the mobile lobby links directly to policy articles and has a shortcut to raise a support ticket without switching apps or browsers.
DATA AND SECURITY

How We Handle Your Account Data and Privacy

Your account data is stored securely and used only for the purposes described in these terms — processing payments, verifying identity, and keeping transaction records. We do not sell personal data to third parties. You have the right to ask what we hold, to correct it, and to close your account at any time by contacting support.

Secure Storage

Account credentials and payment records — including GCash and Maya transaction references — are stored with SSL encryption. We do not retain full payment credentials after a session closes.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the mobile lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Transaction logs and account activity records are kept for as long as required by our operating obligations. After account closure, we retain only the minimum data required and delete the rest.

Your Rights

You can request a full copy of your account data, ask us to correct inaccurate details, or ask us to delete information where no legal obligation requires us to keep it.

Common Questions About 60winph Terms and Your Rights

These answers cover the questions we hear most from Philippines account holders — from eligibility and data rights to how policy disputes are handled.

Eligibility depends on local law. You must be of legal age in your location and access the platform only where online gaming is permitted under applicable law where you are.

Yes. Send a data access request through live chat or the email contact form. We will confirm what records we hold — transaction logs, session history, and identity verification documents — and provide a copy.

A name mismatch on a GCash, Maya, or InstaPay transaction triggers a manual verification hold. Our team will contact you to confirm identity before the deposit clears or the withdrawal is released.

Contact support via live chat or the contact form to request account closure. We will process the closure, settle any pending balance, and retain only the minimum data our obligations require after that.

Yes. We will notify you through your registered email or in-app message before any material change takes effect. Continuing to use the account after notification means you accept the updated terms.

Yes. Account terms apply consistently for all Philippines accounts — whether you are in Manila, Antipolo, or anywhere else in the country. There are no location-specific exceptions within the Philippines.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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