Reference

Terms and Conditions for Your 60winph Account

These Terms and Conditions govern how your 60winph account works — from registration and deposits through GCash, Maya, or InstaPay, to how withdrawals are processed and what happens if a dispute comes up.

Account eligibility applies where local law permitsGCash, Maya, InstaPay coveredDispute process outlinedAccount security rules includedTerms updated without prior notice
60winph Terms and Conditions for Your 60winph Account
ACCOUNT INTEGRITY

How We Enforce and Protect These Terms

These Terms are not just posted for compliance — they set out real processes we follow every day. Your account data is handled according to the privacy practices described in our Privacy Policy. Account security relies on OTP verification at login, and any changes to your registered GCash or Maya wallet number trigger an additional identity confirmation step before the change takes effect.

Data Handling

Personal data collected during registration and payment processing is used only for account operation and verification. We do not sell your data to third parties.

Account Security

OTP verification is required at login and when updating linked wallets like GCash or Maya. Report any suspicious access attempt through live chat immediately.

Retention and Deletion

Account records are retained in line with applicable legal requirements. You may request account closure by contacting support; outstanding balances must be withdrawn first.

Dispute Resolution

Raise a formal dispute through the Help Centre or email. We review transaction logs, including InstaPay and GCash records, before issuing a resolution in writing.

CONTACT CHANNELS

How to Reach Us About These Terms

If a clause in these Terms is unclear, or if you need to raise a concern about how a rule was applied to your account, the channels below connect you directly to our support team. Queries about GCash or Maya transaction disputes are handled through the same paths — have your transaction reference ready when you write in.

Live Chat Open the chat icon on any page of 60winph. This is the quickest path for account-rule questions and payment transaction queries.
Email Support Send a detailed message to our support address listed on the Contact page. Include your account username and the specific clause or transaction you are asking about.
Help Centre The Help Centre at 60winph covers common account rules, transaction steps for GCash, Maya, and InstaPay, and how to submit a formal dispute.

Common Questions About These Terms

If you have a question about your rights under these Terms, how a specific rule applies to your account, or what happens during a dispute, the answers below cover the scenarios we hear about most. Reach out via live chat if your question is not listed.

Access depends entirely on whether online gaming is lawful in your current location. Where local law does not permit it, your account access may be restricted or suspended.

Check that your e-wallet transaction shows a successful status. If it does but your balance has not updated, contact live chat with your GCash or Maya transaction reference number for manual verification.

Submit your dispute through our Help Centre or by email. Include your username, the date of the transaction, and the specific term you believe was applied incorrectly. We review and respond in writing.

We may update these Terms without individual advance notice. Continued account use after an update constitutes acceptance. Check 60winph/terms-conditions/ for the current version at any time.

You may request account closure and data handling review by contacting support. Records required by applicable law will be retained for the legally required period even after closure.

Promotions published separately carry their own specific rules. Where a promotional rule differs from a general clause here, the promotional rule governs that offer only; all other Terms remain in full effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.