Reference

How 60winph Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, fund it via GCash, Maya, or InstaPay, and use the platform — and how we keep that information secure.

Account data handled with careGCash, Maya, InstaPay transaction privacyYour right to access or delete dataNo unnecessary data sharingContact us to update your record
60winph How 60winph Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal information, want to correct a detail on your account, or need to submit a data deletion request, our support team handles privacy queries directly. You can get in touch through live chat inside your account, by email, or through our help desk ticketing system. We aim to acknowledge your request promptly and resolve it within the period required by applicable local rules.

Live Chat Open the chat icon inside your account dashboard. Our team handles privacy requests alongside general account queries. Available for account holders.
Email Support Send your data access, correction or deletion request by email. Include your registered contact number or GCash-linked account identifier so we can locate your record.
Help Desk Ticket Log a ticket through the help desk portal for a written record of your request. You will receive a ticket number to track progress and follow up if needed.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security is built into account operations — not added as an afterthought. Every section below reflects an actual practice we follow: from how account credentials are stored to how long we keep payment records and what you can ask us to change. These are not vague commitments; they describe the real steps that apply to your account on this platform.

Account Security

Passwords are stored in hashed form. Account access uses OTP verification on your registered mobile number, so only you can authorise a new device login or a withdrawal.

Cookie and Session Data

Session cookies keep you logged in during a visit and remember your lobby state. You can clear cookies via your browser settings; this will log you out but will not delete your account data.

Payment Record Retention

GCash, Maya, and InstaPay transaction logs are retained for the period required by applicable financial recordkeeping rules. After that period, records are deleted from active systems.

Your Access and Correction Rights

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Contact support to start the process.

Common Questions About Your Privacy on 60winph

These are the questions we get most often from people who want to understand what happens to their personal information. Each answer describes the actual process we follow — not a generic policy statement.

We collect your name, mobile number, and the e-wallet or bank account reference you use — such as your GCash number or Maya account — along with your device and session data at login.

We share payment identifiers only with the payment processor handling your transaction and with fraud-screening services. We do not sell your e-wallet details or pass them to marketers.

Submit a data access request via live chat or email. Include your registered mobile number so we can locate your record and compile your data within the applicable response period.

Yes. You can request deletion through our support channels. Some transaction records must be retained for the period required by applicable law before they can be removed from our systems.

Cookies maintain your login session and lobby state. You can disable them in your browser, but doing so will log you out after each visit and may affect how account features load on your device.

Contact us immediately through live chat or the help desk ticketing system. We will review your account access logs, including OTP events, and advise on next steps to secure your record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.